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Help Desk Technician Entry Level Jobs

Provide technical help to computer users. Answer questions or solve computer issues for clients in person, or via phone or electronically. May provide assistance regarding the use of computer hardware and software, together with printing, installation, word processing, electronic mail, and working systems.

Responds to and diagnoses issues through dialogue with customers. Ensures a well timed process thru which issues are controlled. Includes trouble recognition, research, isolation, resolution, and follow-up steps. Supervises operation of help desk and serves as focal factor for purchaser concerns. Provides guide to end customers on quite a few issues.

More Info: https://technewsworldhub.blogspot.com/2020/04/help-desk-technician-entry-level-jobs.html